Privacy Policy – GO Pickups
Effective Date: June 26, 2025
Summary:
This Privacy Policy explains how GO Pickups, operated by Syro Finance LLC, collects, uses, shares, and protects your personal information. It applies to all individuals who access our website, purchase products, or interact with us through any official channel. We are committed to protecting your data in accordance with applicable privacy regulations, including the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA/CPRA) in the United States, the Lei Geral de Proteção de Dados (LGPD) in Brazil, and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, among others.
1. Introduction
GO Pickups (“GO Pickups,” “we,” “our,” or “us”) is an international e-commerce platform operated by Syro Finance LLC, located at 8 THE GREEN, STE B, DOVER, DE, 19901, US. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [go-pickups.com] (the “Site”), make purchases, submit inquiries, or interact with us. Our objective is to ensure transparency and compliance with global data protection laws and best practices.
2. Information We Collect
We may collect the following categories of information, depending on how you interact with us:
Personal Identification Information: Full name, email address, phone number, mailing address, and other identifiers necessary for purchases, communication, or support.
Order and Delivery Information: Product selections, delivery address, shipping status, and tracking data.
Financial and Payment Information: Billing data and transaction history processed via secure third-party providers (e.g., Stripe). We do not store full credit card numbers.
Technical and Usage Information: IP address, device type, browser, operating system, visited pages, referral sources, and cookies.
Communication Data: Messages sent via contact forms, emails, chat, support tickets, and responses to surveys.
Marketing and Behavioral Data: Preferences, ad interactions, and engagement with marketing campaigns through tools such as Facebook Pixel, Google Ads, or email analytics.
Compliance and Verification Data: Information required for fraud prevention, export documentation, tax reporting, and legal compliance.
3. How We Collect Information
We collect data through the following means:
Directly from You: When placing an order, creating an account, contacting us, or subscribing to updates.
Automatically through Technology: Via cookies, web beacons, log files, analytics, and tracking technologies. See our Cookie Policy for more.
From Third Parties: Payment processors, logistics partners, advertising platforms, and analytics services.
4. How We Use Your Information (Purposes and Legal Basis)
We use your information for clearly defined purposes, and in line with legal bases permitted by applicable law:
Purpose — Legal Basis
Process orders, ship products, and manage accounts — Performance of a contract
Improve the Site, features, and experience — Legitimate interests or consent
Provide customer service and respond to inquiries — Performance of a contract or legitimate interests
Verify identity and prevent fraud — Legal obligation or legitimate interests
Comply with customs, taxation, or regulatory requirements — Legal obligation
Send updates, promotions, and newsletters — Consent or legitimate interests
Maintain platform security and enforce terms — Legitimate interests
5. Sharing of Information (No Sale or Rental for Marketing)
We do not sell or rent your personal data for advertising purposes.
We share data only with trusted third parties under confidentiality obligations:
Payment Processors: e.g., Stripe
Shipping and Fulfillment Partners: e.g., courier services, warehouse operators
Marketing Platforms: e.g., Facebook, Google, Klaviyo
IT Service Providers: Hosting, maintenance, backup, and communication tools
Professional Advisors: Legal, compliance, tax consultants
Governmental Authorities: Where legally required or for customs declarations
Business Transactions: In case of sale, merger, or restructuring
6. Cookies and Tracking Technologies
We use cookies and related technologies to:
Analyze website traffic and performance
Customize content and product recommendations
Retarget ads and measure marketing effectiveness
Remember user settings and improve navigation
You may manage cookies in your browser or through our Cookie Settings. For details, review our Cookie Policy.
7. Data Security
We apply industry-standard security to protect your data, including:
SSL/TLS encryption of data in transit
Firewall and anti-intrusion systems
Access control and data minimization
Confidentiality agreements with our team and partners
Despite our efforts, no system is completely secure. We encourage responsible data handling on your end as well.
8. Data Retention
We retain your information only for as long as necessary to:
Fulfill your orders and provide services
Comply with legal, tax, and regulatory obligations
Maintain records for fraud prevention and support
Improve our platform based on past interactions
When no longer needed, we delete or anonymize the data securely.
9. International Data Transfers
As a US-based company serving customers worldwide, your data may be transferred to and processed in countries with different privacy laws.
We protect these transfers using:
Standard Contractual Clauses (SCCs)
Data Processing Agreements (DPAs)
Consent and compliance with international frameworks
By using our services, you agree to such cross-border transfers.
10. Your Data Protection Rights
Depending on your location, you may have the right to:
Access your data and request a copy
Correct or update your information
Delete your data, subject to legal exceptions
Object to or limit certain processing
Port your data to another provider
Withdraw previously given consent
Complain to your data protection authority
To exercise your rights, email: legal@syro.finance. We may request identity verification.
11. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If such data is identified, it will be deleted promptly.
12. Changes to This Privacy Policy
We may update this policy to reflect operational, legal, or technological changes. Updates will be published on this page with a new effective date. Continued use of the Site indicates acceptance.
13. Contact Information
For privacy questions or to exercise your rights, contact:
GO Pickups
Operated by Syro Finance LLC
Email: legal@syro.finance